Change salons when the same problem has happened more than once and telling your stylist has not fixed it. One disappointing appointment is worth a conversation. A pattern is worth a move.
Five signs it is time
- Your colour misses, repeatedly. Too warm, too dark or uneven, visit after visit.
- Nobody asks questions first. A stylist who starts without asking about your hair history and your routine is guessing.
- You feel rushed. Double-booked appointments show in the result.
- The price is a surprise. You should know what a service will cost before it starts.
- Your hair has changed and the plan has not. New texture, grey coming in, or less time in the morning all call for a new approach.
What to look for in the next salon
A consultation before colour. At The Stylist & Company, the Aurora salon Good Neighbours recommends, new colour clients book a consultation as its own appointment. You and your stylist talk through your hair goals, colouring history and budget, so you get an accurate price and a sense of how many sessions your goal may take.
A clear fix-it policy. The Stylist & Company offers colour adjustments within 14 days of your original visit.
Stylists who teach. Kristen D. wrote in a Google review:
Cassie was outstanding in helping me work through options and educating me on what is best for my hair type.
Cecilia B., who booked a mother-daughter appointment, wrote: "Their attention to detail, level of care, and overall service were top-notch from start to finish."
About The Stylist & Company
Owner Cassie Pardetti is a senior hairstylist and makeup artist with more than 14 years of experience, specializing in balayage and lived-in blondes and brunettes. The salon is a Green Circle Salon, which means its beauty waste is recycled and repurposed. It is rated 4.7 on Google.
Contact
The Stylist & Company, 14799 Yonge Street, Unit 4, Aurora. Call or text (905) 841-9191 or visit thestylistandcompany.com. Open Tuesday and Thursday 10am to 8pm, Wednesday and Friday 10am to 6pm, and Saturday 9:30am to 3pm. See their full profile for more answers.
Quick answers
Is it rude to switch hair salons?
No. It is your hair and your money. If a repeated problem has not been fixed after you raised it, moving on is reasonable.
Do I need a consultation at a new salon in Aurora?
For colour at The Stylist & Company, yes. It is a separate appointment. A haircut can be booked directly.
What if I am not happy with my colour?
Tell the salon. The Stylist & Company offers colour adjustments within 14 days of the original visit.
